So, you’re new in town? ...or at least your business is. You
have your store hours posted, your lite up sign on the building front, your
“Now Open” banner, now all you need is customers. He is a tip in how to find
some.
Being the new business on the block you have a wonderful
opportunity to make a great first impression on the neighbors. We’re not
talking about the residential neighborhood necessarily, but equally important
the neighboring business. Odds are, you chose the location you did because there
is not major competitor there and it seems as though that part of town could
use your products and/or services. So why not make friends with those
businesses you will be working with for the next unforeseen amount of time?! We
call it…Cross-Promotion.
If you’re not planning on making a big deal about your grand
opening, you are a fool. You need to have a party, and when I say a party I
mean a P-A-R-T-Y! The key to this party is getting in good with those
businesses around you as a byproduct of screaming from the mountain tops that
you are the new to town and you mean business! We are going to through a grand
opening fair celebration!
Here is how we do both. Remember that phrase I mentioned
earlier, “Cross-Promotion”, well here is how it comes into play.
Step One: Meet the Neighbors
This step takes planning and a
tactical approach. Go around to nearby businesses and invite them to your grand
opening fair. Note, that we will have wanted to do our homework in making sure
the business you ask are business you want to be associated with throughout
town and that they carry the same standards you hold for your business. Let
them know that you will be holding a grand opening celebration and you would
like for them to come have a booth where they can showcase their own business
in your store. This will not only show that you are not going to be a threat
but that you’re also friendly. If the other business owner is smart, they’ll
take you up on the offer. Exchange information and let them know which other
companies you plan to invite.

What does this accomplish? Most importantly, this gets
business owners close by to know you as a fellow business owner which in the
end will make for some quality word-of-mouth referrals.
Step Two: Advertise the Party
Once getting as many
businesses as you can to commit to the date and time of the grand opening; it's
time to get the media involved. Everyone needs to be flooded with e-mails,
social media invites and posts, and even the local new stations and newspapers
need to know about the excitement that will be happening at your grand opening
celebration. A few key ideas for you:
1. Get the mayor on phone and have him schedule a visit to
your store to cut the honorary red ribbon. Make sure to take a TON of pictures.
Also, when you call the newspaper and tell them the mayor is coming this will
give them more motivations to show up and get you in the next day's print.
2. Flyer, flyer, flyer! Create a flyer that includes all the
businesses names whom which will be attending, make enough prints of that flyer
to give to all the businesses to hand out at their own location.
What will this accomplish:
This will give you a major
jumpstart at getting your name in that many more places at little to no cost.
The more the places people see the news of the party, the more people will
come. If it makes a spot in the newspaper or gets 15 minutes of fame on the
news broadcast, you can bet people will be talking about you.
Step Three: The Follow Up
After the event is over, despite
the outcome of customer attendees; deeply and genuinely thank every
person/business who attended with some kind of take-home gift. Remember, it
isn't always easy to schedule an employee to get everything needed to set a
booth and then interact with people all day at a foreign location, so a big
thank you will go a long way. It is best to make it a product that is exclusive
to your business so they have something to remember you by. It is also a smart
idea to add an invite that if their business ever wanted to do something similar
that you would be more than happy to participate. Make sure to also thank
everyone who donated with some kind of card or tangible item as well and an
invite that if they ever need a donation for a give away to let you know. I say
again because this is important, if it is an item that is exclusive to your
store that will seal the deal.
What will this accomplish: You will be remembered! These
types of fairs are put on be different business often, if you are the
"A-list" of people to call for those fairs, you are given free
advertising when attending. Once again, this will give you a chance to befriend
other business owners who will refer you to their customers and friends when
appropriate.
When executed correctly and in good nature, is a flawless way
to get your name to more people. It is vital when opening a new business or
location to all business and as many people as possible around that you exist,
what products or services you offer, and the quality of customer service you
provide. It is key to make sure that if there is some kind of misunderstanding
between you and another business at any point during the event planning or the
event its self, to solve it as quickly as possible. Every last person needs to
be leaving the fair having had a great experience.
I have used this tactic myself when opening a new fitness
facility location for a company on once worked for. We had a couple people not
show up at the last minute and the mayor only stayed for about 30 minutes, but
over all, it was a great success. We used local organic grocery stores, fitness
supplement shops, and chiropractors to set up booth. There is no limit to the possibilities;
I even received the donation of a gluten free cake from a local bakery for
people to bring home. We were able to make our name known to a wide range of
people and were able to attract a very large number of new potential gym
members, including some of the people who were assigned to run the booth for
their company. So I can tell you first hand that it works, and I encourage you
to try it out. This will take a lot of time and planning but in the end will be
well worth the time invested.
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